Description
Mr. Johnny So, Executive Director of Operations and Engineering at Ocean Park Corporation, delivered an engaging talk to students, outlining key attractions management principles, including guest experience, operational efficiency, and strategic planning. He highlighted practical applications such as crowd management, safety protocols, and customer satisfaction strategies, offering students a clear perspective on effective park operations.During a behind-the-scenes haunted house tour, students observed how thematic storytelling, actor coordination, special effects, and queue management create an immersive guest experience. The visit to the food and beverage operations showcased how themed offerings, like the Halloween-inspired magic cocktail and visually appealing food presentations, align with the park’s atmosphere while meeting high-volume demand and hygiene standards. The F&B segment provided students an valuable insights into crafting memorable dining experiences and managing operational logistics. Students expressed strong admiration for the innovative offerings and operational excellence, gaining practical knowledge applicable to their field.
| Period | 15 Oct 2025 |
|---|---|
| Degree of Recognition | Local |