Projects per year
Projects
- 1 Finished
Research output
- 3 Article
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Hotel employee's attitudes toward technology adoption and training support and their engagement, satisfaction, and retention
Tavitiyaman, P., So, C. Y. A. & Chan, O. L. K., 2024, (Accepted/In press) In: Journal of Human Resources in Hospitality and Tourism. 23, 2Research output: Contribution to journal › Article › peer-review
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How task technology fits with employee engagement, organizational support, and business outcomes: Hotel executives’ perspective
Tavitiyaman, P., So, C. Y. A., Chan, O. L. K. & Wong, C. K. C., 2022, In: Journal of China Tourism Research. 18, 6, p. 1212-1238Research output: Contribution to journal › Article › peer-review
1 Citation (Scopus) -
When employees fight back: Investigating how customer incivility and procedural injustice can impel employee retaliation
Chan, G., Lin, Z., Wong, I. A., Chen, Y. & So, C. Y. A., 2022, In: International Journal of Hospitality Management. 107, 103308Research output: Contribution to journal › Article › peer-review
3 Citations (Scopus)
Activities
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Cordis Hotel FO and HSKP Operational Workshop with Guest Talk
Chui Ying Angel So (Chair)
28 Oct 2023Activity: Participating in or organising an event › Organising a conference, workshop, ...
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Appreciation Dinner of Mentorship Programme
Chui Ying Angel So (Chair)
28 Apr 2023Activity: Participating in or organising an event › Organising a conference, workshop, ...
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A Practical Workshop for Improving Your Professional Dining Skills (Mentorship Programme)
Chui Ying Angel So (Chair)
30 Mar 2023Activity: Participating in or organising an event › Organising a conference, workshop, ...
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Hotel ICON Hotel Tour with Executive Talks
Chui Ying Angel So (Chair)
27 Mar 2023Activity: Participating in or organising an event › Organising a conference, workshop, ...
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Speaker of Blended Learning (BHM Staff Retreat)
Chui Ying Angel So (Chair)
28 Jan 2023Activity: Participating in or organising an event › Participating in a conference, workshop, ...