Empirical examination of the adoption of WebCT using TAM

E. W.T. Ngai, J. K.L. Poon, Y. H.C. Chan

Research output: Contribution to journalArticlepeer-review

529 Citations (Scopus)


Web Course Tools (WebCT) have enhanced the ability and motivation of institutes of higher education to support e-learning. In this study, we extended the Technology Acceptance Model to include technical support as a precursor and then investigated the role of the extended model in user acceptance of WebCT. Responses from 836 university students were used to test the proposed structural model. The data showed that technical support has a significant direct effect on perceived ease of use and usefulness, while perceived ease of use and usefulness are the dominant factors affecting the attitude of students using WebCT. The results indicate the importance of perceived ease of use and perceived usefulness in mediating the relationship of technical support with attitude and WebCT usage.

Original languageEnglish
Pages (from-to)250-267
Number of pages18
JournalComputers and Education
Issue number2
Publication statusPublished - Feb 2007


  • Technology acceptance model
  • Web-based learning systems
  • WebCT


Dive into the research topics of 'Empirical examination of the adoption of WebCT using TAM'. Together they form a unique fingerprint.

Cite this