Hotel eCRM competence and performance evaluation: A case study in the Hong Kong hotel industry

Bruce Tsui, Norman Au

Research output: Contribution to conferencePaperpeer-review

Original languageEnglish
Publication statusPublished - 2015
Event33rd EuroCHRIE Conference - Manchester
Duration: 15 Oct 2015 → …

Conference

Conference33rd EuroCHRIE Conference
CityManchester
Period15/10/15 → …

Cite this