How Personality Affects Flow Experience and Performance in Online Classes: A Cross-regional Comparison among Hospitality and Tourism Students

Pimtong Tavitiyaman, Lianping Ren, Jieqi Guan, Kam Ho Manson Chung

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)

Abstract

Owing to a swift shift in hospitality and tourism (H&T) education from physical to online since the breakout of COVID-19, quality assurance measure is required to gauge effectiveness of students’ online learning. This study aims to explore the influence of H&T students’ personality traits on flow experience and performance in online classes. It further assesses the cross-regional comparison among three regions in Greater China (including Mainland China, Hong Kong, and Macao). A questionnaire instrument was developed and distributed in the abovementioned three regions. From a total of 895 respondents, results showed that the students’ personality traits influenced their experience and performance in online classes in a few ways. In addition, regional differences in education were used as a moderator to examine potential learning behavior differences in the three regions, and result confirms their existence. Theoretical and managerial implications were then discussed.

Original languageEnglish
Pages (from-to)333-348
Number of pages16
JournalJournal of Hospitality and Tourism Education
Volume35
Issue number4
DOIs
Publication statusPublished - 1 Nov 2023

Keywords

  • Personality traits
  • flow experience
  • student performance
  • regional difference in education
  • hospitality and tourism education
  • hospitality and tourism (H&T) education

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