How Personality Affects Flow Experience and Performance in Online Classes: A Cross-regional Comparison among Hospitality and Tourism Students

Pimtong Tavitiyaman, Lianping Ren, Jieqi Guan, Kam Ho Manson Chung

Research output: Contribution to journalArticlepeer-review

Abstract

Owing to a swift shift in hospitality and tourism (H&T) education from physical to online since the breakout of COVID-19, quality assurance measure is required to gauge effectiveness of students’ online learning. This study aims to explore the influence of H&T students’ personality traits on flow experience and performance in online classes. It further assesses the cross-regional comparison among three regions in Greater China (including Mainland China, Hong Kong, and Macao). A questionnaire instrument was developed and distributed in the abovementioned three regions. From a total of 895 respondents, results showed that the students’ personality traits influenced their experience and performance in online classes in a few ways. In addition, regional differences in education were used as a moderator to examine potential learning behavior differences in the three regions, and result confirms their existence. Theoretical and managerial implications were then discussed.

Original languageEnglish
JournalJournal of Hospitality and Tourism Education
Early online date2022
DOIs
Publication statusE-pub ahead of print - 2022

Keywords

  • Personality traits
  • flow experience
  • student performance
  • regional difference in education
  • hospitality and tourism education

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