@article{45e7f8be6b7e43e9adbc01a842276161,
title = "Immersive time in the metaverse and visits to the physical world: why not both? A holistic customer engagement framework",
author = "Cheung, \{Man Lai\} and Leung, \{Ka Shing Wilson\} and Chang, \{Ludwig M.K.\} and Aw, \{Eugene Cheng Xi\} and Wong, \{Randy Y. M.\}",
year = "2024",
month = apr,
day = "26",
language = "English",
journal = "International Journal of Contemporary Hospitality Management",
issn = "0959-6119",
publisher = "Emerald Group Publishing Ltd.",
}