Improving job behavior of service employees by regulatory fit: The mediating role of leader-member exchange and moderating role of emotional intelligence

Cheris W.C. Chow; Man Lung Kwok; C L Luk; J Y M Lai

Improving job behavior of service employees by regulatory fit: The mediating role of leader-member exchange and moderating role of emotional intelligence

Cheris W.C. Chow, Man Lung Kwok, C L Luk, J Y M Lai

Division of Business and Hospitality Management (BHM)

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - 2010
Event	Asian Academy of Management - Macau, China Duration: 12 Dec 2010 → 14 Dec 2010

Conference

Conference	Asian Academy of Management
Country/Territory	China
City	Macau
Period	12/12/10 → 14/12/10

Cite this

@conference{91fcc7f2a52944608489547b60004c80,

title = "Improving job behavior of service employees by regulatory fit: The mediating role of leader-member exchange and moderating role of emotional intelligence",

author = "Chow, {Cheris W.C.} and Kwok, {Man Lung} and Luk, {C L} and Lai, {J Y M}",

year = "2010",

language = "English",

note = "Asian Academy of Management ; Conference date: 12-12-2010 Through 14-12-2010",

}