Knowledge Management and Service Quality Capabilities for Performance: An empirical study of Logistics Service Providers

S.M. Yuen, I.S.N. Chen, P.K.O. Fung

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - 2015
Event	Decision Sciences Institute (DSI) Annual Meeting 2015 - Seattle, United States Duration: 21 Nov 2015 → …

Conference	Decision Sciences Institute (DSI) Annual Meeting 2015
City	Seattle, United States
Period	21/11/15 → …

Cite this

@conference{312747e563b74055bad91d4b1c7794ce,

title = "Knowledge Management and Service Quality Capabilities for Performance: An empirical study of Logistics Service Providers",

author = "S.M. Yuen and I.S.N. Chen and P.K.O. Fung",

year = "2015",

language = "English",

note = "Decision Sciences Institute (DSI) Annual Meeting 2015 ; Conference date: 21-11-2015",

}