Participation Pattern and Learning Effectiveness of Online Classes Versus Face-to-face Instruction in Informal Courses: A Case Study of the Complementary Studies Programme at The Hong Kong Polytechnic University

This study aimed to examine the effectiveness of supplementary courses offered in the Hong Kong higher educational context by focusing on the discernible impacts of the shift to digitally-mediated learning owing to the COVID-19 pandemic. Quantitative data of the academic years 2017–2022 were analysed, and 228 courses (118 face-to-face and 110 online courses) were selected to determine students’ enrolment, attendance, and satisfaction. Learner preferences about online or face-to-face (F2F) learning and student experiences were analysed to consider how student needs might best be met through this module in the post-pandemic digital future. Findings revealed a broad parity between offline and online study experiences and preferences while suggesting a need to foster student engagement. Recommendations are made to boost the provision to enhance the students’ learning experiences in this kind of the courses.