Person-to-person interactions in online classroom settings under the impact of COVID-19: a social presence theory perspective

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32 Citations (Scopus)

Abstract

The COVID-19 pandemic has compelled universities and higher education institutions to largely adopt online teaching to avoid face-to-face interactions. Instructors and students teach and learn through computers, laptops, and mobile phones with Internet connections. This qualitative study conducted in-depth interviews with 17 university students and 7 instructors. It found that student-to-instructor and student-to-student interactions cannot fully establish cognitive social presence and affective social presence. It then provided recommendations including encouragement, incentives, breakout rooms, and engagement techniques.

Original languageEnglish
Pages (from-to)371-383
Number of pages13
JournalAsia Pacific Education Review
Volume22
Issue number3
DOIs
Publication statusPublished - 4 Feb 2021

Keywords

  • COVID-19
  • Online learning
  • Social presence theory
  • Student-to-instructor interactions
  • Student-to-student interactions

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