The adoption of SERVQUAL and RECSA model to evaluate customer satisfactions on E-hailing service in Hong Kong

Lau Yui Yip, CN Law, J Guan

Research output: Contribution to conferencePaperpeer-review

Original languageEnglish
Publication statusPublished - 2020
EventInternational Symposium on Business and Social Sciences - Seoul, South Korea
Duration: 1 Jan 2020 → …

Conference

ConferenceInternational Symposium on Business and Social Sciences
CitySeoul, South Korea
Period1/01/20 → …

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