The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market

Joseph Lok Man Lee; Noel Yee Man Siu; Tracy Jun Feng Zhang

The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market

Joseph Lok Man Lee, Noel Yee Man Siu, Tracy Jun Feng Zhang

Division of Business and Hospitality Management (BHM)

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Accepted/In press - 2022
Event	“The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market”. CBIM 2022 International Conference, Georgia State University, Atlanta, United States, June. - Duration: 21 Jun 2022 → 23 Jun 2022

Conference

Conference	“The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market”. CBIM 2022 International Conference, Georgia State University, Atlanta, United States, June.
Period	21/06/22 → 23/06/22

Cite this

Lee, J. L. M., Siu, N. Y. M., & Zhang, T. J. F. (Accepted/In press). The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market. Paper presented at “The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market”. CBIM 2022 International Conference, Georgia State University, Atlanta, United States, June..

Lee, Joseph Lok Man ; Siu, Noel Yee Man ; Zhang, Tracy Jun Feng. / The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market. Paper presented at “The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market”. CBIM 2022 International Conference, Georgia State University, Atlanta, United States, June..

@conference{bfcb0615298a40eba3b4aa40bc2b8ffc,

title = "The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market",

author = "Lee, {Joseph Lok Man} and Siu, {Noel Yee Man} and Zhang, {Tracy Jun Feng}",

year = "2022",

language = "English",

note = "“The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market”. CBIM 2022 International Conference, Georgia State University, Atlanta, United States, June. ; Conference date: 21-06-2022 Through 23-06-2022",

}

Lee, JLM, Siu, NYM & Zhang, TJF 2022, 'The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market', Paper presented at “The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market”. CBIM 2022 International Conference, Georgia State University, Atlanta, United States, June., 21/06/22 - 23/06/22.

The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market. / Lee, Joseph Lok Man; Siu, Noel Yee Man; Zhang, Tracy Jun Feng.

2022. Paper presented at “The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market”. CBIM 2022 International Conference, Georgia State University, Atlanta, United States, June..

Research output: Contribution to conference › Paper › peer-review

TY - CONF

T1 - The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market

AU - Lee, Joseph Lok Man

AU - Siu, Noel Yee Man

AU - Zhang, Tracy Jun Feng

PY - 2022

Y1 - 2022

M3 - Paper

T2 - “The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market”. CBIM 2022 International Conference, Georgia State University, Atlanta, United States, June.

Y2 - 21 June 2022 through 23 June 2022

ER -

Lee JLM, Siu NYM, Zhang TJF. The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market. 2022. Paper presented at “The Effect of Consumer Attribution on Recovery Satisfaction and Repurchase Intention in Collectivist Market”. CBIM 2022 International Conference, Georgia State University, Atlanta, United States, June..