The effect of management commitment to service quality on employees’ job satisfaction and pro-social service behaviors

Pimtong Tavitiyaman; Woo Gon Kim

The effect of management commitment to service quality on employees’ job satisfaction and pro-social service behaviors

Pimtong Tavitiyaman
, Woo Gon Kim

Research output: Contribution to conference › Paper › peer-review

Original language	English
Publication status	Published - 2005
Externally published	Yes
Event	10th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism - South Carolina, United States Duration: 5 Jan 2005 → 7 Jan 2005

Conference

Conference	10th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism
Country/Territory	United States
City	South Carolina
Period	5/01/05 → 7/01/05

Cite this

@conference{c89b4935ee7f4ee0a1e9887931535b1d,

title = "The effect of management commitment to service quality on employees{\textquoteright} job satisfaction and pro-social service behaviors",

author = "Pimtong Tavitiyaman and Kim, \{Woo Gon\}",

year = "2005",

language = "English",

note = "10th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism ; Conference date: 05-01-2005 Through 07-01-2005",

}

The effect of management commitment to service quality on employees’ job satisfaction and pro-social service behaviors. / Tavitiyaman, Pimtong; Kim, Woo Gon.
2005. Paper presented at 10th Annual Graduate Education and Graduate Student Research Conference in Hospitality and Tourism, South Carolina, United States.

Research output: Contribution to conference › Paper › peer-review