The hidden gems in online reviews: unraveling how the expressions of affective needs impact review usefulness

Research output: Contribution to journal › Article › peer-review

9 Citations (Scopus)

Original language	English
Journal	Journal of Hospitality Marketing and Management
DOIs	https://doi.org/10.1080/19368623.2024.2413189
Publication status	Published - 2025
Externally published	Yes

Access to Document

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title = "The hidden gems in online reviews: unraveling how the expressions of affective needs impact review usefulness",

author = "Tong Yang and Zhang, \{Chen Jason\} and Jie Wu and Junming Zhang",

year = "2025",

doi = "10.1080/19368623.2024.2413189",

language = "English",

journal = "Journal of Hospitality Marketing and Management",

issn = "1936-8623",

publisher = "Routledge",

}

TY - JOUR

T1 - The hidden gems in online reviews: unraveling how the expressions of affective needs impact review usefulness

AU - Yang, Tong

AU - Zhang, Chen Jason

AU - Wu, Jie

AU - Zhang, Junming

PY - 2025

Y1 - 2025

UR - https://publons.com/wos-op/publon/68466918/

U2 - 10.1080/19368623.2024.2413189

DO - 10.1080/19368623.2024.2413189

M3 - Article

SN - 1936-8623

JO - Journal of Hospitality Marketing and Management

JF - Journal of Hospitality Marketing and Management

ER -